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Privacy Policy

Last Updated: December 2025

Information We Collect

We collect only the information necessary to provide our astrology and numerology guidance services:

• Personal details: Full name, date of birth, time of birth, place of birth
• Contact information: Email address for delivery of analysis
• Payment information: Processed securely through our payment gateway (we do not store card details)
• Your 5 questions submitted for analysis

How We Use Your Information

Your information is used solely for:

• Preparing your personalized astrology and numerology analysis
• Delivering your guidance via email
• Processing your payment
• Responding to your queries or support requests

Information Sharing

We never share, sell, or rent your personal information to third parties. Your birth details and questions remain completely confidential and are used only by our expert analysts.

Data Security

We implement industry-standard security measures to protect your personal information. All data is stored securely and accessed only by authorized personnel for service delivery.

Your Rights

You have the right to:

• Request deletion of your personal data
• Access the information we hold about you
• Opt out of any future communications

Marketing Communications

We do not send marketing emails, promotional offers, or follow-up sales messages. We will only contact you regarding your specific service request.

Contact Us

For any privacy-related questions or requests, please contact us at: contact@astropragya.com

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Terms of Service

Last Updated: December 2025

Service Description

We provide personalized astrology and numerology guidance based on your birth details and 5 submitted questions. Our service includes expert analysis and interpretation delivered via email within 24-48 hours of payment.

Payment Terms

The service fee is ₹199 per analysis. Payment is required upfront before analysis begins. All payments are processed securely through our payment gateway.

Service Delivery

We commit to delivering your personalized analysis within 24-48 hours to the email address provided. Delivery times may vary during high-volume periods, but we will notify you of any delays.

Nature of Service

Our service provides interpretive guidance based on astrological and numerological principles. This is not:

• Professional advice (legal, financial, medical, or psychological)
• A guarantee of specific outcomes or future events
• A substitute for professional consultation in any field

We encourage you to use our guidance as one input in your decision-making process, not as the sole basis for important life decisions.

User Responsibilities

You agree to:

• Provide accurate birth details to the best of your knowledge
• Submit genuine, thoughtful questions
• Use the service for personal guidance only
• Not share or resell the analysis provided to you

Prohibited Uses

You may not use our service to:

• Request guidance for harmful, illegal, or unethical purposes
• Submit questions on behalf of others without their consent
• Harass or abuse our analysts or support team

Limitation of Liability

Our service is provided for informational and guidance purposes. We are not liable for any decisions made or actions taken based on our analysis. Users assume full responsibility for their choices.

Changes to Terms

We reserve the right to update these terms. Continued use of the service after changes constitutes acceptance of the updated terms.

Contact

For questions about these terms, contact: contact@astropragya.com

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Refund Policy

Last Updated: December 2025

Our Commitment

We are committed to providing high-quality, personalized guidance. We value your trust and understand that your satisfaction matters.

Service Nature

Due to the personalized nature of our service—where expert time and effort are invested immediately upon receiving your details—we generally cannot offer refunds once the analysis process has begun.

Refund Eligibility

We will consider refund requests in the following circumstances:

• Non-Delivery: If we fail to deliver your analysis within 7 days without prior communication
• Technical Issues: If payment was processed but your order was not received by our system
• Service Error: If there was a clear error in processing your request that cannot be corrected

Non-Refundable Situations

We cannot provide refunds for:

• Change of mind after receiving the analysis
• Disagreement with the guidance provided (interpretation is subjective)
• Inaccurate birth details provided by the user
• Questions that were unclear or unanswerable after delivery

Requesting a Refund

If you believe you qualify for a refund based on the above criteria, please contact us at contact@astropragya.com with:

• Your order details
• Clear explanation of the issue
• Any supporting information

We will review each request individually and respond within 3-5 business days.

Our Promise

While refunds may not always be possible, we genuinely want you to find value in our service. If you're unsatisfied, please reach out—we're here to help and may be able to address your concerns in other ways.

Processing Time

Approved refunds will be processed within 7-10 business days to the original payment method.

Questions?

If you have any questions about our refund policy, please contact: contact@astropragya.com